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Many firms are still paying far too little attention to online reviews. I came across a food business recently which had over 44 Google reviews on their listings. All but two giving them five stars! So clearly a business delivering great value, as these reviews had been given spontaneously by their customers. But the business hadn’t even claimed their website listing never mind thanked their reviewing customers.
Sadly all too common in my experience. Top business idea – are you sure you have claimed your own Google listing? And what about your Bing listing?
Reviews and Social Proof – Top Business Idea
These are crucial tools and great business resources to help our prospects make an informed decision, based on what those who came before us thought of the product or service. We need to be encouraging our clients and customers to leave as many as possible on social media sites, Google, Facebook, and the likes of Feefo and Trustpilot too.
We practice what we preach and you can find our testimonials here What our members say.